CUSTOMER SERVICE AWARD WINNER
080 099 9239Testimonials 2020
Excellent customer service and quick turnaround time! I got a Twins DNA kit as an 18th birthday present. My aunt could not have chosen a better company to purchase it from!
Ireland, 6th January 2020Testimonials 2019
I have used your services twice now and am very satisfied with the experience and customer service received!
United States, 14th October 2019Testimonials 2018
Amazing service! Extremely easy to follow instructions and I received my Avuncular test results 3 days earlier than the expected time.
Ireland, 21st August 2018Very pleased with the service from start to finish. I would recommend homeDNAdirect to anyone in need of a DNA test.
United Kingdom, 4th February 2018Testimonials 2017
Prompt delivery and good turn around of results even with the Easter Bank Holiday.
United Kingdom, 1st May 2017Very efficient service not once i'll have to use often for obvious reasons but an experience of superior customer service never to be forgotten.
United Kingdom, 11th May 2017Brilliant professional DNA testing service thank you!
United Kingdom, 6th May 2017Really happy with service would reccomend you to others
United Kingdom, 9th May 2017This company changed my life for the best! I can now be a father to the most beautiful girl. Thank you so much.
United Kingdom, 4th December 2017Through your Prenatal Paternity test my son has been saved from fathering a child that is not his. Thank you!
South Africa, 8th December 2017Very friendly and helpful staff. Paternity test results were received before the due date and easy to understand.
South Africa, 18th December 2017A great company! I was treated with the upmost respect and am pleased with everything.
Canada, 24th December 2017Got results 3 days earlier than expected. Happy with that!
United Kingdom, 10th March 2017Efficient and informative what else can one say 🙂
New Zealand, 6th March 2017My discussions with your people on the phone before ordering the test and their explanation of what was necessary to determine outcome we were looking for was extremely helpful. Without it we would have floundered around not knowing what we were doing.
United States, 24th February 2017Excellent in each area!!!
United States, 2nd March 2017Was very impressed at the quick turnaround time with results.
United Kingdom, 3rd March 2017Team very friendly.
New Zealand, 21st February 2017Can't begin to explain how much relieved I am to have results and more importantly a few days faster than the expected time quoted. Thank you.
New Zealand, 22nd February 2017Thanks for fast feedback and easy to follow instructions!
South Africa, 13th February 2017Very happy customer great service.
United Kingdom, 13th February 2017Excellent service.
South Africa, 5th February 2017We happy with the service we received quick and simple without all the hassle of having to go through a lawyer to have the test done.
New Zealand, 7th February 2017Great service and responsive customer support.
Canada, 17th February 2017I'd just to say thank you! Your professional and informative service made all this a little easier. I will definitely recommend you to anyone who finds themselves in the position I was in.
United Kingdom, 4th February 2017Customer service very friendly and answered all the questions I had before the test.
United States, 8th February 2017Providing a great and necessary service.
New Zealand, 23rd February 2017The results came faster than I expected.
Canada, 23rd February 2017Found your service very useful and very easy to use and great support throughout.
United Kingdom, 12th March 2017Testimonials 2016
I had to phone back several times with questions after and I found the staff to be very kind and patient with me as my news was not in my favour - much appreciated.
Canada, 28th December 2016Had a great experience with your services .
New Zealand, 22nd November 2016I have had a positive experience. Thank you for your service.
Canada, 9th December 2016All good. Very satisfied.
Canada, 11th December 2016Satisfied.
Canada, 25th November 2016I found the costumer service team very helpful and the whole experience was made easy by effective communication.
United Kingdom, 15th December 2016Fast results.
Australia, 17th December 2016Very fast and efficient service.
United Kingdom, 6th December 2016Fast and efficient.
United Kingdom, 6th December 2016Great fast service.
Canada, 22nd November 2016I was very happy with the updates via email. The bonus was that I received my results before the expected date. Very happy with the service. Thank you.
New Zealand, 25th November 2016I am particularly pleased with the manner the results were summarized. You were careful enough not to directly and categorically link the 'reference profile' to the tested samples since you did not witness the collection of all the materials submitted for testing. Good logic and clever move! It saves the company from a lot of unintended legal consequences.
Canada, 18th September 2016Wonderful team and customer service.
New Zealand, 2nd September 2016Very professional and informative.
Australia, 27th September 2016Testimonials 2015
Excellent service.
Ireland, 26th September 2015Very professional. The customer service team were in contact at every step.
Australia, 25th September 2015Thank you for the quick and speedy results. The easy to follow step by step instructions and the prompt return of emails regarding any of my concerns.
Canada, 25th September 2015U r doing all good things.
Australia, 27th September 2015Thank you for a good service.
Australia, 28th September 2015Very quick efficient and easy! Highly recommend.
Australia, 29th September 2015Excellent service and we received the results that we wanted so win win.
United Kingdom, 29th September 2015After I received the package in the mail I called the phone number listed and the lady who answered was very helpful and very truthful about my situation and I appreciated that.
Canada, 30th September 2015Very impressed overall with definitely recommend your services.
South Africa, 18th September 2015All I have to say is what a brilliant service you run and thank you for changing my life! 🙂
United Kingdom, 18th September 2015Was very happy with service provided.
Australia, 22nd September 2015They have been great letting me be a pain and still smiling in their voices and so very helpful a rare treat as most companies will hang up on you rather than help. I would recommend them as a A+ company. Thank you again for all your help and will use your company again if needed.
Australia, 4th September 2015Easy to read results. Fast results delivery.
Canada, 21st September 2015Fast service thank you.
Australia, 7th September 2015Great! Thank you 🙂 Years of stress have been lifted.
Canada, 21st September 2015I appreciated the prompt email on the day the original test results were due notifying me that there had to be a retest and then the promptness by which the retest was done and the results were forwarded.
Canada, 8th September 2015Excellent work and teamwork planning.
Egypt, 16th September 2015I have been very happy with the service provided to me in this difficult and emotionally testing time for me. Especially in my email dealings.
Australia, 16th September 2015Very HAPPY.
Australia, 15th September 2015Stay competitive punctual & good customer support.
Australia, 11th September 2015Thank you for bringing my TRUTH to light!!.... For confirming what I ALWAYS knew!! Thank You!!
Canada, 12th September 2015Quick time.
United Kingdom, 15th September 2015I found the service to be prompt thus far.
Canada, 15th September 2015The process was easy and the results were obtained quickly.
Canada, 9th September 2015Excellent service.
United Kingdom, 1st September 2015Overall I am verify satisfied.
Canada, 1st September 2015Very efficient with fast results would recommend.
United Kingdom, 7th September 2015The service was good.
Australia, 3rd September 2015Very happy with the service.
Australia, 28th September 2015Very happy with the whole process.
Australia, 25th September 2015Very pleased with service. Fast delivery of swabs and fast results. Also greatly pleased with the price. Information on how to use it was very clear with no confusion. Greatly recommend.
Ireland, 20th September 2015Testimonials 2014
I was very happy over all.
United Kingdom, 18th March 2014Very fast results. Just what I wanted to see although the mother disagrees with the test but I think it's spot on. Thank you.
United Kingdom, 19th March 2014Very good service. First class..
United Kingdom, 18th March 2014Amazing service.
United Kingdom, 21st March 2014Testimonials 2013
We happy with the service we received quick and simple without all the hassle of having to go through a lawyer to have the test done.
New Zealand, 7th February 2013Great service and responsive customer support.
Canada, 17th February 2013The results came faster than I expected.
Canada, 23rd February 2013Providing a great and necessary service.
New Zealand, 23rd February 2013Testimonials 2012
All covered in above.
New Zealand, 9th February 2012Excellent service.
South Africa, 5th February 2012I'd just to say thank you! Your professional and informative service made all this a little easier. I will definitely recommend you to anyone who finds themselves in the position I was in.
United Kingdom, 4th February 2012Customer service very friendly and answered all the questions I had before the test.
United States, 8th February 2012Testimonials 2011
Team very friendly.
New Zealand, 21st February 2011Can't begin to explain how much relieved I am to have results and more importantly a few days faster than the expected time quoted. Thank you.
New Zealand, 22nd February 2011Thanks for fast feedback and easy to follow instructions!
South Africa, 13th February 2011Very happy customer. Great service.
United Kingdom, 13th February 2011
080 099 9239